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returns

Our first priority is your satisfaction with our products. However, if the situation ever does arise where you are dissatisfied with our products, we conform to the following policies:

  • For health and safety reasons, we cannot accept physical product returns because our products are edible food items that may have been sampled;
  • If you do have an issue with our products, please contact us within 30 days of purchasing them;
  • We will refund you the full price of the item if you are dissatisfied with our product; 
  • We do not refund shipping charges;
  • The full price of the item (excluding shipping charges) will be refunded to the same credit card that you used to purchase the item;
  • If your product is damaged or tampered with on receipt, please contact us immediately and we will have a replacement sent to you (we may need to see photographic evidence if it is a shipping issue/goods were damaged during transit);

Please do not hesitate to contact us with any questions or concerns you may have regarding the purchase of our products.

Privacy Policy

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site or fill out a form.  When ordering or registering on our site, you may be asked to enter your name or email address.  You may however visit our site anonymously.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience:  Your information helps us to better respond to your individual needs;
  • To improve our website:   We continually strive to improve our website offerings based on the information and feedback we receive from our customers;
  • To improve customer service:  Your information helps us to more effectively respond to your requests and support needs;
  • To process transactions:  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested;
  • To send periodic emails - the email address you provide for order processing, may be used, to send you information and updates pertaining to your order, in addition to receiving occasional company news and related product or service information.  If at any time you would like to unsubscribe from receiving future emails, we include the unsubscribe option at the bottom of our emails;
  • To administer a contest, promotion, survey or other site feature;

HOW DO WE PROTECT YOUR INFORMATION?

This website is encrypted through an SSL provided by GoDaddy. GoDaddy SSL certificates inspire trust and show our visitors that we value their privacy. An SSL certificate protects our customers' sensitive information such as your name, address, password, or credit card number by encrypting the data during transmission from your computer to our web server.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conduction of our business, or servicing you, so long as these parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site polices, or protect ours or others rights, property, or safety. 

THIRD PARTY LINKS

Links to other websites are provided for the convenience of users.  We are unable to provide any warranty regarding the accuracy or completeness of the content of such sites, or the reliability, quality or effectiveness of any products or content provided through external websites.  These third party sites have separate and independent privacy polices.  We therefore have no responsibility for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

TERMS AND CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitation of liability governing the use of our website.

YOUR CONSENT

By using our site, you consent to our Privacy Policy.

This Privacy Policy will be updated from time to time, without notice, and the user should check back from time to time to review it.

terms and conditions

These terms and conditions apply to the purchase and sale of products through thejerkkings.com (referred to as the “site“). By placing an order for such products, you agree to be bound by and accept these terms and conditions. The latest version of the terms and conditions will be posted on this site, and you should review these terms and conditions prior to purchasing any products that are available through this site. These terms and conditions are an integral part of the Site Terms of Use that apply generally to the use of our site. You should also carefully review our Privacy Policy before placing an order for goods through this site.

USE

Nothing on this website should be taken to constitute professional advice or a formal recommendation.

Material on this website, including text and images, is protected by copyright law.  It may not be copied, reproduced, republished downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use.  Copyright of all images on this site remains with the copyright owner at all times.  No part of this site may be distributed or copied for any commercial purpose or financial gain. 

PRICING

Prices shown on this website are current.  Prices may change without notice and we also reserve the right to make corrections in the event of a misprint.

ORDERS PLACED BY INDIVIDUALS

All orders placed online must be accompanied by full payment in the form of credit card or paypal plus any shipping charges and taxes applicable.  We accept most major credit cards.  You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

Charges for shipping and handling will be made in accordance with our then-current shipping policies, as described below.

DELIVERY

Continental US orders are shipped in accordance with UPS shipping policies.  Some restrictions may apply and may require additional shipping charges to customers in Alaska, Hawaii and Puerto Rico.  

All shipping prices are quoted in United States dollars. No C.O.D. orders can be accepted.

There may be occasional delays beyond the posted order processing time. If the delay is more than ten (10) business days, we will send you an e-mail message notifying you of the delay. If the delay will be less than ten (10) business days, we will ship the product as soon as it is received.  If you do not advise us that you would like to cancel the order, we will keep the order active and continue to send you inquiries every ten (10) business days until the order is shipped.

These shipping terms are accepted by you by placing an order with us.

RETURNS

Please see our Returns Policy section above.

We reserve the right to revise and amend these Terms and Conditions from time to time and any revised version will be deemed to be applicable.